Susan Scarberry, CEO of The Scarberry Agency, entered the industry in 1980.  She has an MBA, CLU and CHC designations, and earned numerous academic awards, but she says that her real education began when she started to provide service for that first group customer. . .and she continues to learn. 

In 1988 Susan left her position with a major Arkansas health insurance carrier and opened her independent agency.  Since that time, The Scarberry Agency has built a solid reputation of providing service after the sale.  Although she represents many large insurance companies, Susan works for you, her customer.  She uses all her knowledge and experience to help you select the best plan for your employees, and to provide the service you deserve.

Rapid changes in the health insurance industry can mean financial and regulatory problems for employers.  Susan’s attention to detail will save you money in many ways, without sacrificing the benefits that your employees need for financial security. 

If you are a small business owner, you will find that The Scarberry Agency has an extensive knowledge of all the insurance companies’ benefits and administrative systems.  Price is always an important factor, and consideration for your employees’ locations and benefit preferences will also be factored into any plan recommendation.  Your staff won’t have to guess about new administrative procedures, because The Scarberry Agency walks them through the process until they are comfortable.  The Scarberry Agency also provides assistance with written employee communications about new benefits.  Timely, ongoing reminders about your benefit plans will insure that employees understand their programs and the value those benefits bring to the employer/employee relationship.

If you head the HR Department of a large, self-insured group, you will find that Susan reviews your plans from the Summary Plan Documents and TPA Agreements to the wording of the reinsurance contracts.  Financial protection requires that all elements of the plan work together, and Susan can help you achieve the most effective program possible given the logistics of your work force and industry.

Are you worried that constantly changing rules and regulations will cause problems for your organization?  Regular newsletters from The Scarberry Agency provide customers with a ‘heads up’ alert about such changes. 

If you are an individual looking for coverage, or if you have an employee group that needs a benefit review, call The Scarberry Agency.